ProAudio.com and its parent company, The Crouse-Kimzey Company, have officially joined SoundPro. This partnership brings together two trusted organizations with shared values, deep industry roots, and a passion for excellence.

What does this mean for you?

  • You’ll continue to receive the same exceptional service and personal support you’ve always trusted.
  • You’ll gain expanded access to SoundPro’s nationwide inventory, operational technology, and logistics capabilities.
  • You’ll benefit from even more resources, expertise, and educational opportunities to help your business succeed.

As we integrate ProAudio.com into the SoundPro family, our mission remains the same: to provide you with the best possible experience, every time you connect with us.

Thank you for being part of this exciting journey. We look forward to serving you with even greater strength and passion in the years ahead.

FAQ

Does SoundPro sell the same brands that ProAudio.com sold?

Yes! SoundPro sells all of the same great brands you’ve bought from ProAudio.com and is excited to continue to fill and support those same brands for you.

In the past I’ve bought from both ProAudio.com and SoundPro. Who will my Account Manager be going forward? Can I choose?

Your satisfaction is the most important thing here. Please email us at info@soundpro.com and share who you would like to work with going forward and our Director of Sales will help you with your request.

I have an open order with ProAudio.com. Will SoundPro fill that order?

Absolutely. All open orders placed with ProAudio.com will be fulfilled by SoundPro. If you have a question about your order, email your question and order number to info@soundpro.com and we will support you.

I have an open order with ProAudio.com, how do I pay the outstanding balance?

Payments for open orders can be dropped of in person or mailed to:
SoundPro
6631 N Belt Line Rd #100
Irving, TX 75063

You can also contact our Accounts Receivable Department at ar@soundpro.com to schedule payment.

I was going to order something from ProAudio.com. How can I place that order now?

You can email SoundPro at info@soundpro.com or call at 972-550-0001 to get in touch with an Account Manager!

I was going to pick my order up from ProAudio.com. Can I still pick it up there?

All ProAudio.com inventory has been transferred to the SoundPro warehouse, so your order will be at the SoundPro warehouse located at:
6631 N Belt Line Rd, Ste 100
Irving, TX
75063

I already have a quote from ProAudio.com. Will SoundPro honor that quote?

Just like at ProAudio.com, quotation prices are subject to change, but as long as there is no change in pricing with the manufacturer, SoundPro will maintain the same great prices ProAudio.com, customers enjoyed.

I need to make a change to the order I placed with ProAudio.com. How can I do that?

Email us at info@soundpro.com or call us at 972-550-0001 and we’ll connect you with an Account Manager to help you with that.

I need to return an item I purchased from ProAudio.com. Can I do that?

All returns are handled on a case-by-case basis. Please email returns@soundpro.com with your inquiry and it will be evaluated.

  • Certified Account Managers

    Our Account Managers, with 16+ industry certifications, are ready to find your solution.

  • Personalized Pricing

    We know every project is unique. Get a personalized quote anytime you need it

  • Fast Shipping & Local Pickup

    In stock items ship same day if ordered by 4pm CST. Pickup offered in Irving, TX.

  • Accountability from Real People

    We aim for a smooth, transparent experience by setting and sticking to clear expectations.

  • Easy Payments & Financing

    We accept all major credit cards and also offer financing through our partners.

1 2