Before contacting our team, take a look at some of our most frequently asked questions. Still need help? Send us a message!

Do you have this item in stock?

Anything we have in stock will say In Stock. If the item is not in stock, we can generally get it to you within 5-10 business days.

I'm tax-exempt—how can I get set up to buy from you tax-free?

Let's get you set up!

Please send us your tax-exempt paperwork to info@soundpro.com or call us at 972-550-0001 to speak directly with an Account Manager so they can help process your tax-exempt paperwork.

What payment methods do you accept?

We accept all major credit cards, bank wire transfers and ACH payments. Check payments require processing time to ensure clearance. If you have a large project, we partner with a number of financing services that could help. Please speak with your Account Manager for more details.

I'm not in the United States. Can I buy from you?

No. Due to our dealer agreements, we are limited to selling and shipping within the United States and its Territories. If you're in a US Territory and need to place an order, please call us at 972-550-0001 so we can explore our shipping options for your area.

I used to be able to check out on your website. What changed?

Although we are no longer taking orders through our website, we do have the ability to help you generate a quote to start the process. Once you submit a quote for the products you need, your Account Manager will be in touch to finalize the details and discuss pricing.

Please email us at info@soundpro.com, fill out the Contact Us form, or call us at 972-550-0001 to connect with an Account Manager today!

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Why Choose SoundPro?

Since 1973, SoundPro has been the trusted source for audio, video, and lighting gear. Whether you're starting your AVL journey or are a seasoned professional, we're here to help you every step of the way.

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  • Certified Account Managers

    Our Account Managers, with 16+ industry certifications, are ready to find your solution.

  • Personalized Pricing

    We know every project is unique. Get a personalized quote anytime you need it

  • Fast Shipping & Local Pickup

    In stock items ship same day if ordered by 4pm CST. Pickup offered in Irving, TX.

  • Accountability from Real People

    We aim for a smooth, transparent experience by setting and sticking to clear expectations.

  • Easy Payments & Financing

    We accept all major credit cards and also offer financing through our partners.

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